Privacy Policy

Last updated: 24 October 2026

This Privacy Policy explains how WebRovo ("we", "us", "our") collects, uses and protects personal data when you visit webrovo.co.uk (the "Website") or contact us about our services. We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

WebRovo is a UK-focused digital services provider, offering website design, SEO, GEO/AI search optimisation, branding, digital marketing, software and video production services. WebRovo is a trading name of BBTAA Team Ltd.

Data controller contact: hello@webrovo.co.uk

Registered business details: BBTAA Team Ltd, registered in England and Wales, company number 11944304. Registered office: 13b Parkway Road, Flat 5, Dudley, England, DY1 2QA.

2. What personal data we collect

We only collect personal data that you provide to us directly, primarily through our Contact Us form, or by emailing us. This may include:

• Full name
• Email address
• Business name (optional)
• Details of the services you are enquiring about and your payment preference
• Project description and any information you choose to share about your website or business
• If relevant to a website migration enquiry: your existing website URL and current hosting provider

We never ask for, and you should never enter, passwords, card numbers or other sensitive account credentials through our Contact Us form.

We also automatically collect limited technical data when you visit the Website, such as pages viewed and general usage statistics, where you have consented to non-essential cookies. See our Cookie Policy for details.

3. How we use your data

• To respond to your enquiry and provide a written quotation.
• To deliver the services you have agreed to purchase from us.
• To send you service-related communications, such as project updates, invoices and support responses.
• To understand and improve how our Website is used (only where you have consented to non-essential cookies).
• To comply with our legal and accounting obligations.

4. Legal basis for processing

We process your personal data on the following legal bases:

• Contract: where processing is necessary to respond to your enquiry or deliver a service you have purchased.
• Legitimate interests: to operate and improve our business and Website, in a way that does not override your rights.
• Consent: for non-essential cookies and any optional marketing communications, which you may withdraw at any time.
• Legal obligation: where we are required to retain certain records, such as invoices, for accounting and tax purposes.

5. How long we keep your data

We retain enquiry and project data for as long as necessary to deliver our services and meet our legal and accounting obligations, after which it is securely deleted or anonymised. Invoices and contracts may be retained for longer periods where required by UK tax law.

6. Sharing your data

We do not sell your personal data. We may share limited data with trusted service providers who support our operations, such as email hosting, website hosting and payment processing providers, solely for the purpose of delivering our services to you. These providers are only authorised to process your data in accordance with our instructions.

We do not currently transfer personal data outside the United Kingdom. If this changes, this policy will be updated to describe the relevant safeguards.

7. Your rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, where applicable.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, email us at hello@webrovo.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Data security

We use reasonable technical and organisational measures to protect your personal data, including secure form handling and encrypted connections (HTTPS). No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Cookies

Our Website uses cookies as described in our Cookie Policy.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, email us at hello@webrovo.co.uk.